We use a copper certification device called a Fluke DSX8000. This device enables us to certify the cable we install to Manufacturer standards which we then register. You could then receive anywhere from a 15-30 year warranty on the cable (not labor).
We like to work off of a price list for data drops. This price list can be presented to the facility for approval before we start any work. We want to land at a price that both of us are happy with. For larger projects, we prefer to quote. We never want our clients to be put into a position of being surprised when they receive an invoice or to have to question an invoice.
Our employees attend training of all kinds over the course of a year. Continuing education is crucial not only for employee development but to ensure our clients receive the highest quality product and service as possible.
Some of the training that technicians attend are; proper techniques to apply fire caulk and what type depending on the situation, fiber termination, testing as well as troubleshooting, manufacturer certifications, and safety seminars. We also encourage our techs to complete 1 class a year that they are interested in.
When you request a walk thru you will get me or my Vice President Mike. After the walk thru and the job is approved and ready to go my techs will never arrive on site and call you for instructions. We will be there to show the techs the job and to answer any questions that are needed. There is no burn time, no standing around waiting on someone or something that is within our control. Our job is to complete a project on time and under budget in order to make your life easier.